Terms & Conditions
By shopping at Zoos SA online, and using this website, you agree to the Terms & Conditions listed here and elsewhere within this site. The Zoo reserves the right to make changes to these conditions at any time, and encourages you to review them periodically. Your continued access and use of the site shall be deemed your acceptance of these terms and any subsequent changes.
Ordering Goods & Services
Any order placed by you via this Web Site is an offer by you to purchase a particular product or service for the price (including the deliver and other charges) specified in this website at the time you place your order. The Zoo reserves the right to accept or reject your offer for any reason, including, but without limitation, the unavailability of any product, an error in the price or the product description posted on this website, an error in your order or a failure in your payment.
Your ability to purchase products and services from this website may be terminated at any time by the Zoo without notice.
The products and services offered for sale are only available to individuals who can make legally binding contracts.
Australian Goods & Services Tax (GST)
All orders placed within Australia are subject to the Australian Goods and Services Tax (GST). All Australian prices are GST inclusive. Any orders placed outside Australia for delivery within Australia are also subject to GST. Any International Orders are GST Free.
Currency & Conversions
Transactions via the Zoos SA web site are carried out in Australian dollars (AUS$).
Product Availability
Unless stated otherwise, all products ordered via the Zoos SA web are available at the time of ordering. Any item unavailable online may be available via a back order. Queries about back orders should be directed to the Zoo Shop on +61 2 8230 1233 or email zooshop@zoossa.com.au
Delivery Costs
Delivery costs are based on item count, size, weight and the delivery destination. Once items have been added to the shopping cart an estimated delivery cost will be displayed. This will be confirmed once a delivery address has been added during the checkout process.
International Import Charges & Taxes
Overseas deliveries may be subject to import charges and other local taxes. Any such charges are the responsibility of the customer. Customs restrictions may also apply.
Complaints
Any complaints should be emailed to zooshop@zoossa.com.au. A reply will be sent notifying you of what action is being taken and when it will be resolved.
Your Obligations
In using this website you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the checkout form for your account information and (b) maintain and promptly update that information to keep it true, accurate, current and complete.
If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and refuse any and all current and future use of this site. You are responsible for maintaining the confidentiality of your password and membership number and are fully responsible for all activities that occur under your password or account. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security.
Termination of Use
We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us. If you no longer agree to be bound by the Terms of Use, you must cease your use of the Site. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the site with or without notice.
You agree that any termination of your access to the site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.
Disclaimer
Material on this site is purely for informational purposes, and should not be used as a substitute for professional or industry advice. Zoos SA is committed to quality service to its customer’s and makes every attempt to ensure accuracy, currency and reliability of the data contained in these documents. However, changes in circumstances after the time of publication may affect the quality of this information.