Join the Zoo Team

Zoos SA is a conservation charity which proudly runs Adelaide and Monarto Zoo and works to save species from extinction.

About Adelaide and Monarto Zoo

For more than a hundred years, visitors from all over the world have been experiencing the wonder of wildlife at Adelaide Zoo. Home to more than 2,500 exotic and native animals and only a short walk from the Adelaide CBD, it’s little wonder almost half a million people visited Adelaide Zoo each year. Where else in Australia can you step off a busy CBD street and in minutes be knee-high to a giraffe, hand-feeding a Giant Tortoise or feel the wind on your face from the wings of a Blue and Gold Macaw as it flies just centimeters from you? Adelaide Zoo offers a range of truly unique animal experiences including the Southern Hemisphere’s only Giant Pandas. 

Monarto Zoo is the biggest open-range zoo in Australia, and indeed one of the largest in the world, spanning more than 1,500 hectares and home to more than 50 species of exotic and native mammals, birds and reptiles. You can actually fit every major zoo in Australia in Monarto Zoo and still have land left over! Home to many of Africa’s most impressive animals like African Lions, White Rhinos, Giraffe, Chimpanzees and Cheetah, Monarto Zoo is a slice of Africa, all within an hour’s drive of Adelaide. The zoo is actually home to one of Australia’s largest lion prides and giraffe herds and we are the most successful giraffe breeding facility in Australasia.  

Both zoos have celebrated outstanding breeding success and fight each day to safeguard vulnerable species from around the world.

Joining the Zoos SA team is unique and wonderfully fulfilling opportunity.

Current Vacancies


Adelaide Zoo – Winner of TWO SA Tourism Awards in 2017!!! Major Tourist Attraction & the RAA’s People’s Choice Tourism Award

Zoos SA is a not-for-profit conservation charity that exists to connect people with nature and save species from extinction. They provide conservation education, as well as supporting and conducting many conservation, breeding and research programs. As part of their conservation efforts they run Adelaide and Monarto Zoos.

Summary of the Role:

Supporting the General Manager of Visitor Experience in development and delivery of the Visitor Experience Strategic Plan, the role of Tourism Manager is responsible for planning, innovating and leading short-term and long-term strategy, implementation and successful execution of trade and marketing activities in both domestic and global markets. This role leads account management for tourism industry stakeholders and the achievement of KPIs through the management and development of trade revenue, booking systems, agreements, product and global distribution.

Committed to the team goals and objectives and actively contributing to achieve these, the successful applicant will demonstrate their adaptability by being open to change and showing willingness to support innovation. Showing initiative and responding quickly when situations change and acting constructively and strategically in high pressured and unpredictable situations.

Job tasks and responsibilities

Working between both Adelaide and Monarto Zoos, your key deliverables include:

·         Developing Zoos SA Tourism Industry relationships as an account manager for organisations and Industry partners.

·         Manage reseller clients and be the point of escalation for Zoos SA reservations team for all trade bookings

·         Commercial contract management, commission setting and distribution.

·         Lead the package development process with third parties (ie: coordination of day itineraries with surrounding businesses).

·         Plan and execute domestic and international marketing campaign programming with partners such as SATC and resellers

·         Deliver sales calls and product training in-market for identified clients.

·         Develop, negotiate, manage and maintain Zoos SA Trade distribution strategy domestically and internationally

·         Development and maintenance of tourism based accreditations such as ECO Advanced certification, Zoos South Australia Tourism Action Plan.

·         Provide strategic advice and recommendations to management on pricing, distribution and partnership opportunities.

Skills and experience

·         Proven experience contributing to and providing tourism-focussed advice on projects

·         Demonstrated management experience in a tourism facility or similar

·         Experience delivering data-driven marketing, customer relationship management and basic advertising principles

·         Experience supporting a range of internal and external stakeholders including but not limited to staff, volunteers and resellers.

·         Experience producing marketing material for strategic trade sales purposes

·         Knowledge of best practice customer service and application to both internal and external clients.

·         Experience in assessing business/experience sales strategies and product development to achieve business goals.

·         Knowledge of tourism IT systems and the maximisation of sales through them

Essential criteria includes:

·         Tertiary qualifications in tourism, marketing, public relations, media or equivalent experience.

·         A current Driver’s Licence

·         Police Clearance

·         Ability to travel both Interstate and international travel.


This position is being recruited by Davies Stewart, please make phone enquiries to Eleanor on (08) 8232 8008.

The competitive salary will be discussed with short listed applicants.

Zoos SA have an exciting opportunity for a vibrant and experienced Marketing Manager to join the Marketing and Fundraising team for a 6 month maternity leave contract commencing early March 2018.


This is a key role in brand promotion and will have the following key responsibilities:

  • Design, develop and deliver innovative marketing strategies to ensure a coordinated approach to the marketing activities for Zoos SA.
  • Develop, manage and deliver advertising strategies across all above and below the line channels, ensuring alignment to organisational goals and values.
  • Utilise and source market data/research to ensure that Zoos SA is best placed to meet and exceed current market needs.
  • Monitor market trends and marketing activity performance in order to best position Zoos SA for future growth
  • Lead the graphic design and interpretation team to ensure optimum output and prioritisation across Zoos SA’s design needs
  • Assist in the development of the marketing budget, report on variances and develop plans to ensure that the budget is met.


To be considered for this position you will need to meet the following essential criteria:

  • Demonstrated experience and knowledge of marketing and brand management
  • Significant experience in an advertising or practical marketing role
  • Ability to maintain websites and utilise Mailchimp and Microsoft Office
  • Excellent written and verbal communication skills
  • Strong interpersonal skills and an ability to work under pressure to achieve deadlines.

Graphic design expertise skills will be advantageous in your application.

Marketing Manager Job Description


How to Apply

Davies Stewart welcomes applicants, on behalf of Zoos SA, with previous proven experience in a marketing role including the management of a small team

Resumes must be directed to Davies Stewart via

Congratulations to our Chief Executive Elaine Bensted on receiving the #telstrabizwomen 'for purpose and social enterprise' award tonight.

About Zoos SA

Zoos SA is a not-for-profit conservation charity that exists to save species from extinction and connect people with nature.

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