Join the Zoo Team

Zoos SA is a charitable conservation society dedicated to the preservation of some of the world’s most threatened species. Its vision is to lead and achieve long-term conservation change through education, breeding and research programs at its world renowned sites, Adelaide and Monarto Zoos, and in the wild.

Adelaide Zoo, one of Adelaide’s most iconic attractions, is home to more than 2,500 animals and 250 species of exotic and native mammals, birds, reptiles and fish exhibited over eight hectares of magnificent botanic surroundings. It’s the second oldest zoo in the nation and represents a significant part of South Australia’s heritage.

Monarto Zoo is one of the largest open range zoo in the world spanning more than 1,500 hectares of fauna and flora. Monarto Zoo opened in 1983 as a closed special purpose breeding facility. Since officially opening to the public in October 1993, Monarto Zoo has evolved into a true biopark, representing a unique blend of a conservation and wildlife park. Its principle purpose is to provide a place for the conservation of Australian and exotic wildlife, public recreation and education.

Zoos SA represents an important part of South Australia’s heritage and social history with more than 30,000 members. Since Adelaide Zoo opened to the public in 1883, six generations of South Australians have passed through its gates.

Securing long term populations of species in natural ecosystems and habitats is one of the key aims of Zoos SA, and to do this the organisation works at a variety of levels, including maintaining insurance populations, educating the community, influencing policy, restoring habitat and protecting wild animal populations. Approximately 250 full, part time and causal staff members and more than 500 volunteers at our not-for-profit society work towards these goals.

Joining the Zoos SA team is unique and wonderfully fulfilling opportunity.

Zoos SA is a not-for-profit conservation charity that exists to save species from extinction and connect people with nature.  They provide conservation education, as well as supporting and conducting many conservation, breeding and research programs. As part of their conservation efforts they run Adelaide and Monarto Zoos.

Since 1878, they have long been established as a treasured part of the community representing a significant part of South Australia’s heritage and social history.  Since Adelaide Zoo first opened to the public in 1883, generations of South Australians have shared the wonder of the zoos.

Zoos SA is lead by an engaging and highly innovative Chief Executive and Leadership team. They have undergone major change over the past years and this position offers the incumbent the opportunity to be a part of major new developments that will be of major interest to stakeholders.

The Role

As a conservation charity, fundraising activities are critical. The Fundraising Manager role has a focus to increase fundraising income through the hands on management of a team who cover the corporate sponsorship, membership, regular giving and donation income streams for the organisation. Along with this management function, the role will be active in the acquisition of major donors and the deepening of relationships with them. The expansion and hands on management of the bequests program is also a critical aspect of this position.

The Zoos SA’s Fundraising Manager will have:

  • Solid business planning and a strategy based approach to building the income base obtained via fundraising
  • An ability to innovate and develop new income streams
  • A knowledge of fundraising systems and tools
  • Proven budget and people management experience
  • The ability to develop and leverage key stakeholder relationships and networks, both internally and externally
  • Be willing to promote Zoos SA’s image through attendance at meetings, functions and community activities

Key to your success in this role will be your experience building and engaging with the community and stakeholders and your ability to focus on fundraising activities. You will have previous experience managing a successful fundraising team and enjoy thinking outside the square and using your initiative to encourage others.

Due to the nature of the business, there may be some out of hours work commitments. Salary expectations will be discussed with shortlisted applicants. The role is based at the Adelaide Zoo but there will be a requirement to visit the Monarto Zoo on a regular basis. This role is offered on a 3 year fixed term contract basis.

Degree qualifications are desirable but not essential. Experience working within Tourism, the Not for Profit sector or a similar industry will be highly regarded. The successful applicant will be required to undergo Police Clearances and a functional capacity assessment.

To Apply

Davies Stewart welcomes applicants, on behalf of Zoos SA, with previous proven experience in a similar fundraising role.

Shortlisted applicants only will be contacted by phone to further discuss your experience. Enquiries can be made to Trudy Dickson on 08 8232 8008. Resumes must be directed to Davies Stewart via the link below or direct to



Do you love to work with animals, children and the outdoors? This is one of the most diverse, challenging and FUN Events roles in SA.

Zoos SA is a not-for-profit conservation charity that exists to save species from extinction and connect people with nature.  They provide conservation education, as well as supporting and conducting many conservation, breeding and research programs. As part of their conservation efforts they run Adelaide and Monarto Zoos.

As the Events Manager you will have ownership of an events calendar that delivers a a broad range of signature events plus developing and creating vibrant and new opportunities for a diverse market. . You will work independently day to day, but be supported in delivery by the broader Zoos SA team to deliver amazing experiences.

Working between both Adelaide and Monarto Zoos, your key deliverables include:

  • Develop, coordinate and deliver multiple signature events and functions from school holiday programs to Gala events.
  • Present new concepts and proposals that focus on increasing attendances and revenue opportunities that help grow the capacity to deliver Zoos SA’s conservation goals
  • Manage relationships with internal and external stakeholders
  • Reporting, budgeting and Customer feedback analysis

To be considered you will:

  • demonstrate proven past experience in managing and delivering a wide range of events to different audiences
  • be experienced in engaging key stakeholders, partners & sponsors to ensure financial and operational success of events.
  • have initiative, be diplomatic, be creative and be confident liaising at all levels.
  • thrive on meeting outcomes and delivering exceptional events, to budget and that surpass customer expectations.
  • Have experience preparing grant submissions, proposals and reporting on outcomes is required.

Essential criteria includes:

  • Tertiary studies in Tourism, Events or a related field.
  • A current Driver’s Licence
  • Police Clearance

This role is offered as a 2 year fixed term contract. The competitive salary will be discussed with short listed applicants.

To be considered for this unique role, forward a copy of your resume via the link below or direct to  Phone enquiries are welcome to Trudy or Eleanor on (08) 8232 8008

Full time Permanent

Join Zoo’s SA in creating new and exciting memories for members, supporters and visitors.

Are you an experienced Team Leader who values high level customer service and enjoys leading a team to success? Combine your expertise in coordinating teams and creating great customer experiences in this unique environment.

Zoos SA is looking for an immediately available customer service professional to join the wonderful environment of Adelaide Zoo as Team Leader Visitor Services.  This is a full time, permanent position working across a five day roster.

Key Responsibilities:

  • Evaluate booking services to Visitors and contribute ideas to improve services
  • Respond to a range of enquiries and bookings for Zoo activities such as tours, Behind the Scenes experiences and parties, membership and general admissions
  • Coordinate the activities of the tour host, photographers and visitor services team including day to day issues, rostering and regular staff meetings
  • Manage the development and delivery of training for Visitor Services Staff including supporting volunteers and work experience students
  • Manage a team by setting goals, monitoring performance and identifying training needs
  • Support the Visitor Services Manager
  • Manage salaries and wages budget allocations and rostering across the visitior services team, which includes admissions, bookings, membership, tour hosts & photographers

Key Requirements:

  • Proven experience in a customer service management role and achievement of KPI’s
  • Demonstrated experience in organising a busy operation and diverse team
  • Innovative and solutions focussed
  • Experience in a computerised booking, membership and point of sales systems, including problem solving.
  • Extensive experience in dealing with a wide range of people, visitors, volunteers and staff
  • Knowledge and experience in handling public enquiries and complaints
  • Previous experience managing departmental budgets
  • Business process mapping skills to improve the overall effectiveness of the customer experience
  • System Administration experience specific to a booking system is desirable.

This is a fantastic position to lead a hardworking and dedicated team of professionals in a unique environment.

How to Apply

Applicants are required to forward your cover letter addressing the above criteria and to: by 12:00 noon, Monday 7 August 2017

Team Leader Visitor Services Az Job Description ZSA July 2017

We're thrilled to welcome five Cheetah cubs to the Monarto Zoo family!

About Zoos SA

Zoos SA is a not-for-profit conservation charity that exists to save species from extinction and connect people with nature.

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