We are delighted to announce that Adelaide Zoo and Monarto Safari Park are now open to the public. We will be operating under our COVID Management Plan and following restrictions as per these guidelines.
PLEASE MASK-UP WHEN VISITING – The wearing of facemasks is now mandatory at all times (indoors and outdoors) when visiting Adelaide Zoo, Monarto Safari Park, and during Light Creatures sessions. All visitors must bring facemasks for your visit but for those who forget or are unable to obtain a mask in time we will provide a mask on entry. A range of masks are also available in our Zoo and Safari Park shops.
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If you had a ticket or booking that fell between 21-28 July, this has been automatically changed to an open-dated ticket. You should have received a voucher via email that will allow you to rebook at your preferred date. These vouchers are valid for up to three years. Members free reservations during the closure time have been cancelled and require no action.
We will endeavour to deal with all customer queries as soon as possible with our Visitor Services team back onsite from tomorrow.
Due to the fast-changing nature of the circumstances, our team will understandably be under great pressure to respond to such a high volume of enquiries. We would really appreciate you extending the patience and kindness that you have shown us throughout the pandemic while we deal with your queries.
We can all play our part and work together to ensure that Adelaide Zoo and Monarto Safari Park are safe places for everyone.
For more information on COVID-19, contact the Coronavirus Health Information line on 1800 020 080 or go to sahealth.sa.gov.au/COVID2019
Our full terms and conditions of entry are available here.
Yes, you do. We need to accurately measure the number of people within our sites.
As a member your online ticket is free, please visit adelaidezoo.com.au/tickets and monartosafari.com.au/tickets and use the barcode of your membership card. Entry tickets are date specific. We really appreciate your cooperation with the matter.
Online ticketing is the safest way of ensuring that we comply with restrictions on numbers set by SA Health. It also means contactless entry ensuring the safety for visitors and our staff members and speeding up the entry process to minimise queues.
Please visit adelaidezoo.com.au/tickets/ or monartosafari.com.au/tickets to purchase your tickets.
Yes. All visitors must have an online ticket so we can measure how many visitors are in the zoo/park on a specific day. If you are planning on attending Adelaide Zoo or Monarto Safari Park with a carer and they are in possession of a current South Australian companion card please book online for a companion using non-member reservation.
We really appreciate your cooperation with this.
Yes. Tickets and vouchers purchased for use at Adelaide Zoo and Monarto Safari Park will have their validity extended for the same period we were closed for.
As well as social distancing markers, you will find hand-sanitising stations and plenty of bathrooms. We encourage our visitors to regularly wash their hands and practise good hygiene throughout.
Cafe diners will be seated in accordance with the current State Government regulations and are asked to keep at a distance from other diners. Picnic areas are also available.
We also have Covid Marshals at both Adelaide Zoo and Monarto Safari Park to ensure our visitors adhere to social distancing.
Our cleaning staff will regularly clean and monitor areas.
For your safety and that of others, please do not visit Adelaide Zoo or Monarto Safari Park if you are feeling unwell. Please visit us when you are feeling better.
Please bring a mask with you – the wearing of face masks is now mandatory at Adelaide Zoo, Monarto Safari Park, and during Light Creatures sessions.
When visiting, please continue to follow SA Health hygiene recommendations by regularly washing your hands, using hand sanitiser and covering any coughs and sneezes. Please put any used tissues in the bin and wash your hands.
Remain 1.5m from people outside of your immediate household group.
Most animal experience at Monarto Safari Park and Adelaide Zoo are safely operating at. Book in for Monarto Safari Park and Adelaide Zoo experiences.
Due to social distancing measures still in place other animal experiences are currently temporarily suspended to ensure health and safety requirements are met and to keep you, our staff and our animals safe.
Once it is safe to do so, we will commence all other animal experiences. Please monitor our social media pages for updates on our offerings.
As per the South Australian Roadmap for easing COVID-19 restrictions, density requirements do not apply to recreational buses. Businesses that provide recreational transport, such as Monarto Safari Park’s Zu Loop bus, are, however, required to make and retain contact tracing records. Zoos SA collects visitors’ contact details when tickets are booked online (or on arrival).
Disposable paper masks are provided free of charge from the Visitor Centre should you wish to wear a mask whilst travelling on the Zu-loop buses, just ask at the staff at the Tour Desk when you arrive.
Zoos SA (Adelaide Zoo and Monarto Safari Park) is a conservation charity and our ongoing work for animal conservation is dependent on community support and visitation.
Thank you for your support during this period.
Today’s Teddy Bears Picnic saw Wang Wang and Fu Ni have some pawsome fun for their birthdays. Thanks to… https://t.co/6TCqD20rXN
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