Join the Zoo Team

Zoos SA is a charitable conservation society dedicated to the preservation of some of the world’s most threatened species. Its vision is to lead and achieve long-term conservation change through education, breeding and research programs at its world renowned sites, Adelaide and Monarto Zoos, and in the wild.

Adelaide Zoo, one of Adelaide’s most iconic attractions, is home to more than 2,500 animals and 250 species of exotic and native mammals, birds, reptiles and fish exhibited over eight hectares of magnificent botanic surroundings. It’s the second oldest zoo in the nation and represents a significant part of South Australia’s heritage.

Monarto Zoo is one of the largest open range zoo in the world spanning more than 1,500 hectares of fauna and flora. Monarto Zoo opened in 1983 as a closed special purpose breeding facility. Since officially opening to the public in October 1993, Monarto Zoo has evolved into a true biopark, representing a unique blend of a conservation and wildlife park. Its principle purpose is to provide a place for the conservation of Australian and exotic wildlife, public recreation and education.

Zoos SA represents an important part of South Australia’s heritage and social history with more than 30,000 members. Since Adelaide Zoo opened to the public in 1883, six generations of South Australians have passed through its gates.

Securing long term populations of species in natural ecosystems and habitats is one of the key aims of Zoos SA, and to do this the organisation works at a variety of levels, including maintaining insurance populations, educating the community, influencing policy, restoring habitat and protecting wild animal populations. Approximately 250 full, part time and causal staff members and more than 500 volunteers at our not-for-profit society work towards these goals.

Joining the Zoos SA team is unique and wonderfully fulfilling opportunity.

Tour Coordinator

(Part-time position)

Are you wildly enthusiastic about customer experience and possess a passion for conservation? Monarto Zoo is one of the top visitor attractions in the state and we want to build on this success. We need a qualified and experienced customer service person to join our dedicated team.

We are looking for an enthusiastic and outgoing staff member to coordinate our Tours Desk, which includes attending to visitor enquiries, taking bookings, scheduling tours and bus operations, as well as associated administrative duties. The successful candidate will provide exceptional customer service with regards to a range of tours and products offered by Zoos SA. This role will also be required to undertake regular Gate House shifts, actively promote Zoos SA products and process a range of sales.

Candidates require extensive experience in coordinating a range of activities and administrative duties in a fast-paced environment, with the ability to think quickly on their feet. An exceptional customer service focus, communication skills and high levels of enthusiasm and the ability to maintain a pleasant disposition in any situation.

How to apply  

Applicants are required to submit a cover letter and application which outlines your suitability against the selection criteria as follows:

  • Leader in customer service excellence.
  • Strong interpersonal skills and an ability to work under pressure to meet customer expectations and achieve deadlines.
  • Familiar with computer based POS systems and Windows suite.
    • Proven ability to work in extremely busy situations and to make decisions quickly, including emergency situations..

Applications are to be forwarded to by 12 noon Monday 9 May 2016

Well I say, who is that good looking bird looking back at me? #AdelaideZoo

About Zoos SA

Zoos SA is a not-for-profit conservation charity that exists to save species from extinction and connect people with nature.


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